Shipping Policy for Power Rapids Bicycles
Effective Date: January 2, 2025
At Power Rapids Bicycles, we are committed to providing fast and reliable shipping for all of our customers. This Shipping Policy outlines the shipping options, costs, delivery times, and other important information to ensure a seamless shopping experience when purchasing from our website or store. By placing an order with us, you agree to the terms and conditions outlined in this policy.
1. Shipping Methods and Options
We offer a variety of shipping methods to accommodate your preferences. The shipping options available to you depend on the items in your order and your delivery location.
Standard Shipping: This is the most economical option. Delivery typically occurs within 5-7 business days after processing, depending on your location.
Expedited Shipping: For faster delivery, we offer expedited shipping options, which typically deliver within 2-3 business days from the shipping date. Expedited shipping costs vary based on order size, weight, and destination.
Overnight Shipping: For urgent deliveries, we offer overnight shipping (next business day) at an additional cost. Please contact us for pricing and availability.
2. Order Processing and Handling Time
Order Processing: Orders are processed within 1-2 business days from the time they are placed. Please note that orders are not processed on weekends or holidays. During peak seasons or special promotions, processing times may be longer.
Handling Time: Once your order is processed, it will be shipped out according to the shipping method you selected at checkout. You will receive an email notification with tracking information once your order has been shipped.
3. Shipping Charges
Shipping costs are calculated based on the weight, size, and destination of your order. The total shipping charges will be clearly displayed during the checkout process, before you complete your order.
Free Shipping Offers: From time to time, Power Rapids Bicycles may offer promotions such as free shipping for orders over a certain amount. These promotions will be clearly stated during the checkout process.
International Shipping: Currently, we only ship within the United States. For international orders, please contact us to inquire about shipping options.
4. Delivery Times
Domestic Deliveries: Delivery times will vary depending on your location, the shipping method selected, and the carrier. You will be able to see estimated delivery times during checkout based on your selected shipping method.
Tracking Your Order: Once your order has been shipped, you will receive a tracking number by email. Use this tracking number to check the status of your delivery. We recommend monitoring your tracking to ensure timely delivery.
Delays: While we make every effort to ship orders promptly, delivery times may be affected by factors outside of our control, such as weather, natural disasters, or carrier delays. We are not responsible for delays caused by these factors but will do our best to assist you with any issues that arise.
5. Shipping Restrictions
Shipping to P.O. Boxes: We do not ship to P.O. Boxes. Please provide a physical address for delivery.
Shipping to U.S. Territories: We currently do not ship to U.S. territories. Please provide a valid U.S. address for delivery.
6. Order Tracking and Updates
After your order has shipped, you will receive an email containing a tracking number. You can use this tracking number to monitor the progress of your shipment through the carrier’s website.
Please note that some carriers may not update the tracking information immediately. If your tracking number indicates that the package is “in transit” or “pending” for an extended period, please wait 24–48 hours for updates. If there are any issues with your shipment, please contact us at info@powerrapic.com for assistance.
7. Damaged or Lost Shipments
Damaged Shipments: If your order arrives damaged, please contact us immediately at info@powerrapic.com or call us at (218) 482-3676. We will work with the carrier to resolve the issue and may send a replacement or process a refund as appropriate.
Lost Shipments: If your shipment is lost in transit, please notify us as soon as possible. We will assist you in filing a claim with the carrier and, if necessary, arrange for a replacement or refund.
8. Customer Responsibility for Shipping Information
Please ensure that the shipping address you provide is correct and complete. Power Rapids Bicycles is not responsible for any issues caused by incorrect or incomplete shipping information, including undeliverable or returned packages. If you notice an error in your shipping information after placing your order, please contact us immediately at info@powerrapic.com or call (218) 482-3676.
9. International Shipping
Currently, Power Rapids Bicycles ships only within the United States. If you are interested in purchasing items from outside the U.S., please contact us directly to inquire about available shipping options.
10. Shipping Insurance
Shipping insurance is not automatically included in the standard shipping options. However, you may choose to add shipping insurance to your order during checkout for an additional fee. Shipping insurance covers the loss, damage, or theft of your package during transit.
11. Changes to Shipping Policy
Power Rapids Bicycles reserves the right to update or change this Shipping Policy at any time. Any changes will be reflected on this page with the updated “Effective Date.” We encourage you to review our Shipping Policy periodically to stay informed about any updates.
12. Contact Us
If you have any questions or concerns about shipping, please contact us:
Power Rapids Bicycles
7036 Bug Creek Rd, Cotton, Minnesota
Phone: (218) 482-3676
Email: info@powerrapic.com
Website: www.powerrapic.com